Privacy Policy

From Recruitment to payroll, debtors to workforce management, Workforce One does it all in the one software package.

Workforce One (“Workforce One”, “we”, “us”, or “our”) has created this Privacy Policy to demonstrate our firm and ongoing commitment to protecting the privacy of personal information provided by individuals who visit and interact with this website.

We recognise the importance of safeguarding personal information and are committed to ensuring that your privacy is protected. This policy explains how we collect, use, store, and disclose personal information and how we comply with our obligations under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy will be continuously reviewed and updated to reflect changes in technology, business practices, legal requirements, and customer needs.


Information We Collect

When you visit this website, you may provide us with two types of information:

  1. Personal information you knowingly choose to disclose, collected on an individual basis; and
  2. Website usage information, collected on an aggregate basis as you and others browse our website.

 

Personal Information You Choose to Provide

If you choose to engage with our services, request information, or contact us, you may be asked to provide personal information including, but not limited to:

  • Name
  • Mailing or business address
  • Email address
  • Telephone number
  • Business or organisation details

This information is collected only where reasonably necessary for our business operations.

 

Email Communications

If you choose to correspond with us via email, we may retain the content of your messages, your email address, and our responses. We apply the same level of protection to electronic communications as we do to information received by mail or telephone.

 

Website Usage Information

Like many commercial websites, Workforce One uses cookies and web server log files to collect information about how our website is used. This information may include:

  • Date and time of visits
  • Pages viewed
  • Time spent on the website
  • Referring and exit websites

This information is used in aggregate form to analyse trends and improve website performance.

 

How We Use Personal Information

We use personal information for lawful purposes related to our business operations, including to:

  • Administer and operate our business
  • Provide products and services you request
  • Process payments and transactions
  • Respond to enquiries and support requests
  • Monitor and improve our services and website
  • Customise website content and user experience
  • Communicate important service updates
  • Conduct marketing and promotional activities (where permitted by law)

Personally identifiable information is not shared with third parties except as required by law or to provide services you have requested.

 

Cookies

What Are Cookies?

A cookie is a small text file that may be stored on your device when you visit a website. Cookies often include an anonymous unique identifier and help websites recognise users and remember preferences.

Most browsers accept cookies by default, but you may modify your browser settings to refuse cookies. If you disable cookies, some parts of our website may not function as intended.

Cookies cannot access information stored on your device or transmit viruses.

How We Use Cookies

We use cookies to:

  • Differentiate users from one another
  • Improve website security and usability
  • Analyse website traffic and usage patterns

Cookies do not collect personal information, and we do not intentionally store personal information within cookies.

 

IP Addresses

IP addresses are automatically collected by our web servers as part of traffic data. This information is used to ensure proper delivery of website content and for demographic and statistical analysis purposes.

 

Sharing and Selling Information

We do not sell, rent, lease, or trade personal information. Personal information may only be disclosed:

  • Where required by law
  • To process transactions or deliver services you have requested
  • To protect our legal rights or the safety of users

 

Accessing and Correcting Your Information

You may request access to, or correction of, personal information we hold about you by contacting us using the details provided below. We will respond within a reasonable timeframe in accordance with applicable laws.

 

Legally Compelled Disclosure

We may disclose personal information where required by law or where we believe disclosure is necessary to:

  • Comply with legal obligations
  • Protect our legal rights
  • Investigate suspected breaches of our Terms of Service
  • Protect the safety of our users or the public

 

Links to Other Websites

Our website may contain links to external websites. Workforce One is not responsible for the privacy practices or content of those websites. Once you leave our website, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any third-party sites you visit.

 

Data Storage and Security

Personal information is stored and processed on secure systems located in Australia, including data nodes in:

  • Adelaide, South Australia
  • Sydney, New South Wales
  • Melbourne, Victoria

We implement appropriate physical, electronic, and managerial safeguards to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

 

Marketing Communications and Opt-Out

Where permitted by law, we may send marketing or informational communications. You may opt out of receiving these communications at any time by contacting us directly. Opt-out requests will be processed as soon as technically feasible.

 

Your Consent

By using this website, you consent to the collection and use of personal information as outlined in this Privacy Policy.

 

Changes to This Privacy Policy

We may amend this Privacy Policy from time to time. Updated versions will be published on this website and, where appropriate, notified to users who have opted to receive communications. We will not use personal information in a materially different way without your consent.

 

Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy or how we handle personal information, please contact us.